Personal Data Protection Policy in Possesion of Caesar’s Hotel

Last updated: February 11, 2025.

PRIVACY NOTICE

Operadora Hotelera Baja (hereinafter, “Caesar’s Hotel”), with its address at Av. Revolución No. 1079, Esq. with Calle 5ta., Zona Centro, C.P. 22350, Tijuana, B.C., Mexico, is responsible for the processing of your personal data in compliance with the Federal Law on Protection of Personal Data Held by Private Parties.

1. Collected Personal Data

The personal data we collect includes, but is not limited to:

• Full name
• Address
• Phone number
• Email
• Billing information
• Financial data in case of electronic payments
• Images captured by our video surveillance system within our facilities

2. Purposes of Personal Data Processing

Your personal data will be used for the following purposes:

• Provision of hospitality services and customer care.
• Billing and payment processing.
• Contact for promotions and loyalty programs (with prior consent).
• Security and video surveillance within our facilities.
• Compliance with legal obligations and requests from competent authorities.

3. Transfer of Information to Third Parties

Your personal data may be transferred to:

• Competent authorities if required by legal provisions.
• Affiliated or related companies of Caesar’s Hotel for administrative and service management purposes.
• Service providers necessary for hotel operations (payment processing, reservation systems, among others).
• Advertising and marketing companies, always with the prior consent of the data subject.

4. Sensitive Personal Data

Caesar’s Hotel does not collect sensitive personal data without the explicit consent of the data subjects. If necessary, written consent will be obtained before processing such information.

5. Video Surveillance

To ensure the safety of our guests and staff, we have video surveillance systems in our facilities. The captured images will be used exclusively for security purposes and may be provided to competent authorities if legally required.

6. What Are Cookies and How Are They Used?

Our website https://hotelcaesars.com.mx uses cookies to enhance user experience and optimize site performance. Cookies are small files stored on your device to remember preferences and improve navigation. You can disable cookies from your browser settings.

7. Personal Data Protection through SSL

To ensure the security of your personal data, Caesar’s Hotel implements advanced security measures, including encryption through the Secure Socket Layer (SSL) protocol, which protects the information from unauthorized access.

8. Exercise of ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to know what personal data we have about you, how we use it, and the conditions under which it is processed. Likewise, you have the right to request the rectification of your information if it is inaccurate, request its deletion if you consider it unnecessary for the purposes stated, or object to its processing for specific purposes.

To exercise any of these rights, you may submit a request to our data protection officer via email at administracion@hotelcaesars.com.mx.

9. Changes to the Privacy Notice

Caesar’s Hotel reserves the right to modify this privacy notice at any time. Any changes will be notified through our website https://hotelcaesars.com.mx and our official social media channels.

10. Acceptance of Terms

By providing your personal data and using our services, you accept the processing of your information under the terms established in this privacy notice. If you do not agree with the terms, we suggest that you do not provide your personal information or use our services.

For any questions or clarifications, you can contact us at administracion@hotelcaesars.com.mx.

AUTHORITY

If the user considers that their rights regarding personal data protection have been violated, they have the right to approach the corresponding authority to exercise their rights. The competent authority is the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI). Their website is www.inai.org.mx.

Sincerely,

Operadora Hotelera Baja